Payments & Subscription Policy
How shop rent is charged and how sellers get paid.
1. Sellers are paid directly
Buyers pay sellers directly – cash or mobile money on delivery, bank transfer, or as agreed on WhatsApp. Catalogue Shoppers takes 0% commission on sales. Sellers’ income is their own.
2. Shop rent
| Plan | Monthly | Billed |
|---|---|---|
| Starter Trial (2–5 products) | UGX 25,000 (≈ USD 7) | 1 month, in advance |
| Standard (2–5 products) | UGX 50,000 (≈ USD 14) | UGX 300,000 every 6 months, in advance |
| Premium (more than 5 products) | UGX 150,000 (≈ USD 40) | UGX 900,000 every 6 months, in advance |
2b. Service Directory listings
Professional service listings cost UGX 10,000 per month (≈ USD 3), or UGX 60,000 for 6 months, paid in advance. Listings go live after ID verification and close automatically when unpaid.
3. Flutterwave collects all rent
All subscription fees are collected through Flutterwave directly into the Catalogue Shoppers account. Accepted: Visa/Mastercard, MTN Mobile Money, Airtel Money, bank transfer and other Flutterwave methods. Sellers outside Uganda may pay in USD. We never see or store your full card details.
4. Renewal, expiry and closure
- Reminders are sent by email 7 days and 1 day before expiry.
- If rent is not paid by the expiry date, the shop closes automatically and its products are hidden.
- Paying the renewal reopens the shop with products intact (within 30 days).
- After 30 days unpaid, the shop and its data may be permanently deleted.
5. Upgrades
To list more than 5 products, upgrade to Premium. The unused value of your current plan is credited pro-rata against the upgrade.
6. Refunds
Rent is non-refundable once a period has started, except where a shop is closed due to our error or where the law requires a refund.
7. Receipts & records
Every payment produces an order and receipt in your account. Catalogue Shoppers keeps a ledger of all rent payments for accountability and audit.