Terms and Conditions

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Terms and Conditions

This Service Agreement (“Agreement”) is entered into between FIT Insights Limited (“Company”) and the Individual or Company electronically signing this Agreement on Catalogueshoppers.com (“Customer/ Shop owner”).  The customer shall be individual or company also referred to as shop owner. 

The terms here within cover the annual subscription, user of the services and agreement to the operations

Thank you for choosing Catalogueshoppers.com as your online store, to stock, to build your market network, market and manage your online payments collections and product and services visibility. We are pleased to work with you to market and sell products and services online and also give you presence on the internet.

Customer and Company agree as follows:

1.  Payment.

  1. This Agreement is for a Monthly Annual Recurring Product Promotion Service (“Service”) for whichever Monthly Plan (“Plan”) The Customer chooses between the different our services packs: Starter, Business, Business Plus , or Enterprise. The decision on which package Customer chooses is selected prior to the execution of this Agreement will depend on the desire to have a self-management shop or a shop managed with an appointed agent. The details of each Service provided to Customer is outlined in detail on our website, which was chosen to arrive at this Agreement page. 
  2. The amount charged for each Plan (“Payment”) recurs annually (“Term”) and is equivalent to: The Starter  Plan One  hundred Seventy Thousand  ( UGX 170,000)  per  year ; The Business  Plan  Four Hundred thirteen  thousand  (UGX 413,000)  per year ;The Business Plus Plan Eight Hundred eighty one thousand (UGX 881,000) and The Enterprise Plan  five Million Three hundred sixty three thousand two  hundred shillings  (UGX 5,363,200)  per  year . This is without agent management. The same can be obtained with agent to manage the shop on your behalf.
  3. Each Payment is nonrefundable due to promotion of your product beginning immediately upon first Payment being submitted.
  4. The Payments are due on the 28th day of the first month of subscription.
  5. Each Payment is for one calendar year. For example, if first Payment is made, for whichever plan, on the 15th of the month of January, then the second payment will be due on the 15th of the following year in the Same month of January, and so on. 
  6. Initiating Payment is authorization to repeat the Payment each calendar month by the same means the initial Payment was made, be it by credit or debit card, by Maalipot, or by MTN Mobile Money or Airtel Money.
  7. Any Payment not received for a Term or if the payment method is removed by Customer prior to a subsequent Payment being processed, all Services by Customer shall cease immediately.

2.  Services.

Company shall provide services to Customer online shopping stock for (“Shop Owners”) for placement of Customer Product (“Product”) for online and/or physical presence on social media marketing platforms, marketing and sales of the company. Company shall use its experience, process and connections to put Product in front of the potential consumers /decision makers for them to make consideration and buy via the portal. The details of the actual services provided by Company are outlined in the Plan chosen by the Customer when accessing this Services Agreement. 

Our Service is unique in a way that you (our customer) are in control of your sales, market- product description, payment collection and distribute and last mile delivery to their client’s satisfaction.  

3.  No Guarantees.

Company does not warrant or guarantee any specific level of performance and/or degree of results. Every Customer Product /service is different and unique with multi-faceted product description and presented differently to the market. We offer a channel for marketing and visibility. Ultimately, Customer success relative to our Services is determined by factors beyond Company’s control. Company may use previous examples of results obtained for other Customers, but such examples are bonus credits, discounted sales e.t.c. The Company uses several marketing tools or other examples for demonstrative purposes only and these in no way should be construed by Customer as indicating any promised results or level of results. Ultimately the decision to place a Product rests solely with Shop owner,  and their decision makers.

4.  Right to Cancel; Termination.  

The Customer has the right to terminate this Agreement at any time. To exercise this right to terminate this Agreement, Customer must send notice of such termination to info@Catalogueshoppers.com. Once Notice of Termination is received, Company shall continue its efforts to place Customer products with Shop Owners for the remainder of the Term for which payment has been received unless directed otherwise by Customer. Under no circumstances shall Customer be entitled to a refund of any portion or part of previous Payments.

5.  Term. 

This Agreement will commence on the date Payment is first made and will continue for a minimum period of approximately 12 (twelve) Months, regardless of the Customers delivery of content, and will continue on a Term basis unless otherwise terminated by Company or Customer or unless otherwise agreed to by Company and Customer.

6.  Customer Cooperation.

Company, from time to time, will request certain actions from Customer in regard to Customer Products. These requests could be at the request of Shop Owners or based on the knowledge and experience of Company. It is solely the Customer’s decision to entertain any such requests. Many Shop Owners require certain changes in a product to make a Product appropriate for a certain Consumer Market. Company has no control over such requests or the scope of such requests. There is no guarantee that any changes, even if made at the request of a Shop Owner, will result in placement or acceptance by such consumer Market. 

7.  Placement of Product.

If a Shop Owner becomes interested in soliciting a Product for placement, a separate agreement will be required between Shop owner and Customer. Company will advise Customer on standard practices in such agreements with shops managed but the ultimate decision to place a product, pricing, delivery and continuance of such placement, if any, shall rest solely with Customer. Any agreement between Shop Owner and her Customer shall not involve Company as a party and Company shall not be responsible for any terms ultimately reached between Shop Owner and their Customer, if any.  

8.  Limitation of Liability.

Company shall not be liable for any incidental, consequential, indirect or special damages, or for any loss of product, profits or business interruptions caused or alleged to have been caused by the performance or nonperformance of the Services. Company is not responsible for errors which result from faulty or incomplete information supplied to Company by Customer. Customer damages, if claimed, shall be limited to the most recent Payment made to Company should they seek damages against Company for any reason. Customer agrees any Product Samples Sent or Pictures  (used by Company to submit to Shop Owners) used for the performance of the Services outlined in this Agreement shall not to be returned nor sold by Company. Company shall not be liable to Customer for any costs, damages or delays due to causes beyond its control, expressly including without limitation, unknown site characteristics; national government policies on use of technologies such as internet, payment services or telecommunication services, changes in policy standards from relevant sector management, changes in terms of services of Shop Owners. Company shall not be responsible for any intellectual property protections regarding Product of Customer. It is solely the responsibility of Customer to ensure that any intellectual property protections for Product are in place PRIOR TO PROVIDING PICTURES/LOGOS OF PRODUCTS TO COMPANY FOR SOLICITATION TO POTENTIAL CONSUMERS. 

9.  Dispute Resolution.

This Agreement shall be interpreted under the laws of Republic of Uganda. Company and Customer agree that any dispute regarding this Agreement, or any Services provided to Customer in reliance upon this Agreement, and any claim made by Customer of any kind against Company, shall be filed in Kampala, first allowing for one on one mediation between the company and customer. 

10.  Communications with Customer.

Customer agrees that the main method of communication is to be via email, the email address to use info@Catalogueshoppers.com.  If Customer to speak directly with a representative via telephone, Customer shall send a written request via email to Company for such call. Company shall make every effort to arrange for a call as quickly as possible, keeping all request of other Customers in the order they are received.  There is not guarantee that any call will take place in the time frame desired by Customer and all such calls shall be on a first come first served basis and based on the availability of Company representatives. Company’s office hours are based on standard of 8.00 am to 6.00 pm. Company will make every effort to respond to emails within 24-48 hours excluding weekends and standard public holidays. Any warranted and unwarranted complains from the users of your products and services may be directed to whistlebrower@fitinsightsgroup.com. These shall be brought to your notice within 24-48 hours for immediate action.  Failure to take due action, the company has the right to exercise its mentioned right in section 4 of this agreement.

11.  Entire Agreement; Modifications.

This Agreement is the final, complete and exclusive Agreement between Company and Customer. No modification of or amendment to this Agreement shall be effective unless in writing and signed by both Company and Customer. Any and all communications or agreements between Customer and Company prior to the execution of this Agreement shall not be binding, and this Agreement shall control. 

12.  Execution.

This Agreement shall be executed by electronic means only, and shall have the same effect of being executed by both Company and Customer as if done so by hand. Customer authorizes Company to fully rely on the electronic signature of Customer relative to the individual executing as authorized to execute such Agreements and Company shall be entitled to rely upon such signature as representative of Customer. Customer should be aware that accepting the terms of  the website, is  a complete acceptance  of the terms and conditions layout in this agreement.

13.  Severability.

Any portion, paragraph or section of this Agreement found to be unenforceable at law, such portion, paragraph or section shall not affect the remaining portions, paragraphs or sections of this Agreement and they shall remain binding on Company and Customer.

14.  Plain Meaning.

Each and every term in this Agreement shall be given its plain and ordinary meaning, and every technical term shall be given its plain and ordinary technical meaning.

15.  Headings.

Headings, captions or titles to sections or paragraphs are for that use only and shall not be construed to be a part of this Agreement.  

16.  Indemnification, Hold Harmless, Duty to Defend.

Customer shall defend, indemnify and hold harmless Company for any and all claims of damages by any third party, or Shop Owners, for any claimed damages relating to Product or the Services provided by Company pursuant to this Agreement on behalf of Customer.

The Management of FIT Insights Groups of Services

www.fitinsightsgroup.com

Call 256 414 532 393 ( Office Hours – 8.30 am to 4.00 pm that is Mon to Fri )